Pakistan Single Window Jobs 2025

Pakistan Single Window Jobs 2025

Pakistan Single Window Jobs 2025 are announced. The following PSW Jobs 2025 are vacant. The details of jobs is given below:

Software Architect

Jobs Description:

  • Design and develop software architecture and applications, incorporating inclusive design principles to ensure accessibility for diverse user needs.
  • Provide architectural blueprints and technical leadership to our development teams, fostering a culture of collaboration and inclusion.
  • Understand requirements, break them down, and provide time estimation, considering input from diverse team members.
  • Plan tasks for self and team members, ensuring equitable workload distribution and timely delivery on planned timelines.
  • Oversee release planning and deployments in SIT, QA, and Production, prioritizing quality and inclusivity.
  • Mentor and coach team members to foster skill development and encourage diverse perspectives and innovative ideas.
  • Troubleshoot code-level problems quickly and efficiently, valuing diverse problem-solving approaches.
  • Evaluate and recommend tools, technologies, and processes to ensure a high-quality, inclusive product platform.
  • Collaborate with cross-functional teams in technology and product, embracing diverse perspectives.
  • Conduct code reviews to ensure the team follows best practices, promoting inclusivity and accessibility.
  • Perform other responsibilities as assigned by a supervisor or manager, maintaining a commitment to DEI in all tasks.

Requirements

  • 5+ years of experience designing and executing enterprise-class products.
  • 9+ years in software development.
  • High proficiency & hands-on technical leadership in Microsoft Technologies (.NET, .NET Core, Web Services) with an awareness of inclusive development practices.
  • Familiarity with accessible and inclusive web technologies: ReactJS, Typescript, KendoUI, Webforms, CSS, HTML.
  • Experience with enterprise applications, microservices, containers, and service orchestration.
  • Database: SQL Server.
  • Others: Git, GitFlow, Linux.
  • Strong interpersonal, written, and verbal communication skills, with a demonstrated commitment to fostering inclusivity and respect within teams.
  • Ability to work comfortably in a fast-paced, deadline-oriented, agile environment, while promoting a culture of equity and support.
  • Self-motivated, quick learner, and responsive team player with solid leadership, problem-solving, debugging, and analytical skills.

Database Architect

Description

  • Design conceptual and logical data models and flowcharts, choosing the best technology stack, lead to build the Database architecture.
  • Analyzed existing database structure, recommend how to decentralize and/or build new decentralize database.
  • The focus will be on designing, developing, and managing large-scale databases to store and organize vast amount of data, follow data compliance and security policies as per industry standards for data governance.
  • Own database designs and all data related operations, issues, enhancements etc.
  • Analyze the needs of an organization and produce an effective database system according to their needs and specifications as well as for future scalability.
  • Collaborate with application/system architects, information technologists, and other staff members regarding data storage practices, network operation, and other data related issues.
  • Includes collecting data, analyzing the data, designing algorithms, drawing flowcharts and implementing code for the logic developed through the algorithms and flowcharts.
  • Implementing migration methods for existing data, improving the system performance by conducting tests and troubleshooting, and defining security and backup procedures.

Requirements

  • Minimum Bachelors (4 year) (HEC recognized) degree in Software Engineering, Computer Engineering.
  • At least 9+ years of experience in database design, development, and performance tuning.
  • Experience developing large scale database as database architect.
  • Advance SQL concepts and experience, writing Queries, Database Analyzing
  • Excellent data management skills including ensuring data integrity, data access, security and archiving procedures.
  • Query Optimization, online Indexing, database Tunning, database Programming
  • Proven ability to work in distributed systems.
  • Code repository e.g., GIT, TFS
  • Microsoft SQL Server
  • SQL Tools (Query Analyzer, Query Execution Plan, Profiler, Analytics)
  • SQL Server database diagram
  • Code Reviews, Debugging and Trouble Shooting
  • Knowledge and understanding of parallel programming, thread programming, concurrency control and scalability.
  • Strong Interpersonal and Communication skills

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Senior Database Developer

Description

  • A database developer must be able to run performance testing procedures to ensure the proper operations of a database and to ensure that it’s error-free.
  • Analyze current production database, evaluate performance issues and document so it can be avoided in new database design.
  • Analyze the needs of an application and produce an effective database system according to its need and specification.
  • In addition, data engineer will be collecting data, analyzing the data, designing algorithms, drawing flowcharts, and implementing code for the logic developed through the algorithms and flowcharts.
  • Contribute towards designing the database using current production data.
  • A database developer must be able to run performance testing procedures to ensure the proper operations of a database and to ensure that it’s error-free.
  • Troubleshooting any potential problems, creating, and submitting test reports and database improvement.
  • Database developer would document current system’s database details, stored procedures, functions, triggers, views etc.
  • Database developer must work with the front-end and back-end development team to integrate the modules together. Once this is done, the integrated code must again be tested and any errors must be fixed.
  • Experience of splitting big database into small databases is a plus.

Requirements

  • At least 4+ years of experience in database design, development, and performance tuning.
  • Proficient in Microsoft SQL Server and its tool
  • SQL Tools (Query Analyzer, Query Execution Plan, Profiler, Analytics)
  • Query Writing and Optimization
  • Database Analyzing, Root Cause Analysis
  • Database Tunning, Online Indexing, SQL Server Database Diagram
  • Database Programming, GIT, TFS
  • Quality Assurance Testing
  • Code Reviews, debugging and Trouble Shooting
  • Strong Interpersonal and Communication skills
  • Minimum Bachelors (4 year) (HEC recognized) degree in Software/computer related engineering.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Principal Software Engineer

Description

  • Convert user flows, wire frames, and prototypes into quality web-based product features and user experiences.
  • Designing and implementing efficient and responsive user interfaces, collaborating with UX/UI designers to create visually appealing and user-friendly web applications.
  • Develop web pages using React.js and use React.js workflows (Flux/Redux etc.) · Implement state management libraries e.g. Redux
  • Solve complex engineering problems following performance, security, maintainability, scalability, and accessibility best practices.
  • Contribute to and assist in maintaining a library of reusable components, unit tests, and features that support enterprise-scale products.
  • Stay up to date with industry trends, best practices, and technologies to incorporate into the Software Development Life Cycle.
  • Responsible for implementing coding standards and perform regular code reviews.
  • Lead a team of software engineers and communicate progress effectively to the management.
  • Participate in design and architecture processes, work closely with the team in planning.
  • Be responsible for end-to-end delivery of features and provide support after launch.
  • Participate in planning and estimation of development tasks.

Requirements

  • Bachelor’s degree in any disciple, preferred in Computer Science, Software Engineering, or a related field.
  • 6+ years’ experience of C#, .NET Core, ReactJS, AngularJS, Typescript, CSS, HTML, SQL Server or other RDBMS, Entity Framework Core.
  • Strong software engineering fundamentals in OOAD, design patterns, MVC, data structures, algorithms etc.
  • Experience of Rest & GraphQL APIs development.
  • Experience with source control/code repo & unit testing tools.
  • Developed applications in various architecture (e.g. microservices etc.)
  • Knowledge of Golang, NoSQL and Graph Database would be a plus.
  • Experience in converting the monolithic application to microservices architecture.
  • Experience in implementation of SAGA pattern.
  • Experience of development on RabbitMQ.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to perform comfortably in a fast-paced, deadline-oriented, agile environment.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Senior Software Engineer

Description

  • Design and develop microservices-based backend systems using best practices and architectural patterns.
  • Design & Develop Software applications as per specification by following the guidelines and best practices.
  • Collaborate with front-end developers, DevOps engineers, and other stakeholders to create efficient and scalable APIs.
  • Implement and maintain RESTful APIs and communication protocols.
  • Experience of distributed systems, RESTful APIs, communication protocols and message brokers (e.g., RabbitMQ, Kafka).
  • Optimize and improve the performance and reliability of microservices.
  • Ensure high code quality, security, and adherence to coding standards
  • Participate in code reviews, provide constructive feedback, and mentor junior developers
  • Familiarity with API gateways, load balancers, and service discovery mechanisms
  • Troubleshoot and debug issues in production and development environments
  • Work with containers and orchestration tools (e.g., Docker, Kubernetes)
  • Stay up-to-date with emerging technologies, frameworks, and best practices in microservices development
  • Contribute to the documentation and knowledge sharing within the team · Participate in scrum meetings to ensure the delivery as per plan.

Requirements

Bachelors Computer Science / Information Technology or any relevant discipline.

  • 3+ years of relevant work experience & Strong software engineering fundamentals in OOAD, design patterns, MVC, data structures, algorithms etc.
  • Experience or knowledge of C#, .NET Core, Newer .Net version, SQL Server or other RDBMS, Dapper, Entity Framework Core
  • Experience or knowledge of Rest & GraphQL APIs development
  • Experience or knowledge of source control (Git, SVN) & unit testing tools
  • Knowledge of Golang, NoSQL and Graph Database would be plus
  • Experience in converting the monolithic application to micro services architecture.
  • Experience in implementation of SAGA pattern. · Experience of development on RabbitMQ
  • Strong interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented, agile environment
  • Experience creating microservices.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Senior UI/UX Designer

 

Description

  • Collaborate with product managers, designers, and developers in a fast-paced Agile environment, taking ownership of projects.
  • Leverage qualitative and quantitative user research for design insights, assembling competitive analysis, and best practices to understand consumer market trends and needs.
  • Deliver user-centric Visual and Interaction Design, defining essential user journeys and functional requirements with a design perspective.
  • Present design work to business stakeholders, advising on experience design best practices.
  • Collaborate with digital agencies to ensure design deliverables meet quality standards and brand guidelines.

Requirements

  • Bachelor’s Degree or equivalent experience in Design, Computer Science, Human-Computer Interaction, or a related field.
  • 3+ years of UI/UX design experience for Web apps, Mobile apps, and Interaction Design.
  • Experience in wireframing and requirement gathering technique for design.
  • Handson experience in Figma and workflow.
  • Established knowledge in User Experience and Interaction Design methodologies with a solid understanding of reusable patterns and Design Systems.
  • Strong ability to self-direct, organize, and manage multiple complex projects.
  • Clear and concise presentation skills for ideas, proposals, strategy, and UI/UX concepts.
  • Excellent verbal and written communication and presentation skills.
  • Team player mentality, open to constructive criticism, and collaborative towards common goals.
  • Confident storyteller with a customer-centric approach.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Business Solutions Architect – Fintech

 

Description

We are seeking a highly skilled Business Solutions Architect with a strong background in techno-functional role, particularly in the fintech industry, who will be responsible for design and implementation of various PSW Fintech initiatives. As a key member of our team, he/she will play a critical role in analyzing business requirements, translating them into technical specifications, and ensuring successful implementation of solutions. Experience with digital wallet solutions, payment platforms, payment reconciliations and SSL switch integrations is highly desirable.

Main Responsibilities:

  • Collaborate with stakeholders to gather and analyze business requirements related to fintech solutions, including digital wallets, payment platforms, payment reconciliations and SSL switch integrations.
  • Translate business requirements into technical specifications, including functional and non-functional requirements, for various fintech components.
  • Work closely with cross-functional teams, including developers, designers, and QA engineers, to ensure alignment between business needs and technical solutions.
  • Conduct feasibility studies and impact analysis to assess the viability of proposed fintech solutions.
  • Create detailed documentation, such as user stories, use cases, and process flows, to support the development and implementation of fintech solutions.
  • Participate in the design and development of fintech features, providing input on architecture, data models, and system integrations.
  • Collaborate with product managers to prioritize feature development and ensure alignment with overall product roadmap for fintech initiatives.
  • Perform gap analysis to identify areas for improvement in existing processes and systems within the fintech domain.
  • Support testing efforts by providing guidance on test scenarios, test cases, and acceptance criteria for fintech solutions.
  • Assist in troubleshooting and resolving technical issues related to fintech solutions during development and post-implementation phases.
  • Stay updated on industry trends and best practices related to fintech technologies, including digital wallets, payment platforms, and SSL switch integrations.

Requirements

  • A Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • At least 9 years of experience in Business Analysis with a focus on fintech and payment solutions.
  • Strong understanding of fintech ecosystems, including digital wallets, payment platforms, payment reconciliations and SSL switch integrations.
  • Solid grasp of software development lifecycle (SDLC) methodologies, such as Agile and Waterfall.
  • Proficiency in creating technical documentation, such as user stories, use cases, and process flows.
  • Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions within the fintech domain.
  • Experience working in cross-functional teams and collaborating with stakeholders at all levels of the organization.
  • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Detail-oriented with a focus on delivering high-quality fintech solutions that meet business objectives.
  • Familiarity with tools and technologies commonly used in fintech solutions, such as mobile app development frameworks, payment APIs, and security protocols.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Data Architect

 

Description

    • Develop and maintain the organization’s overall data architecture, including data models, integration patterns, and workflows.
    • Define strategies for data storage, access, and processing, ensuring alignment with business objectives.
    • Create conceptual, logical, and physical data models to meet the organization’s data needs.
    • Ensure seamless integration of data from diverse sources, including databases, APIs, and real-time streaming systems.
    • Work with API and middleware teams to enable real-time and batch data sharing using standards-compliant protocols (e.g., REST, GraphQL).
    • Design systems to handle growing data volumes and high-performance requirements.
    • Optimize database performance, query execution, and data retrieval processes.
    • Implement data standards, policies, and best practices for data management and governance.
    • Collaborate with Information security teams to ensure data privacy, compliance, encryption, access controls, and data masking for shared datasets.
    • Implement robust data security frameworks to protect sensitive trade and compliance data during sharing and storage.
    • Ensure compliance with data privacy regulations.
    • Assess and recommend data management tools, technologies, and platforms (e.g., data warehouses, data lakes, cloud storage, analytics platforms).
    • Work closely with Data Engineers, Analysts, and Business Leaders to understand data requirements and translate them into architectural solutions.
    • Support teams in designing and implementing analytics and AI/ML solutions.
    • Document the data architecture, models, and processes to ensure clarity and accessibility for stakeholders.
    • Provide guidance and training to team members on data-related tools, technologies, and best practices.

Requirements

    • Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, or a related field.
    • 9+ years experience as a Data Architect, with a strong track record in data modeling, architecture design, and data integration.
    • Hands-on experience with databases (SQL/NoSQL), Data Warehouses, Data Lakes, and ETL/ELT tools.
    • Proficiency in database technologies (e.g., Oracle, MS SQL Server, PostgreSQL, MySQL, MongoDB).
    • Experience with big data tools (e.g., Hadoop, Spark, Kafka)

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

Lead AI Engineer

 

Description

  • Design, build, and deploy AI/ML models, including Generative AI models, to solve business problems
  • Design scalable and efficient architectures for AI models, ensuring seamless integration with existing systems and data pipelines.
  • Collaborate with data engineers to implement robust data pipelines for training and serving AI models.
  • Manage the entire lifecycle of AI models, including data preparation, model training, validation, deployment, and monitoring.
  • Optimize models for performance, scalability, and accuracy.
  • Explore and evaluate new AI technologies, frameworks, and algorithms to improve PSW’s capabilities.
  • Contribute to R&D efforts to create innovative AI-driven trade solutions.
  • Provide technical guidance and mentorship to junior AI engineers and data scientists.
  • Lead code reviews, promote best practices, and ensure adherence to AI and data engineering standards.

Requirements

  • Bachelor’s or master’s degree in computer science, Artificial Intelligence, Data Science, or a related field.
  • 6+ years of experience in AI/ML engineering or data science.
  • Proven track record of deploying AI/ML models in production.
  • Strong programming skills in Python, R, or Java.
  • Expertise in ML frameworks like TensorFlow, PyTorch, or Scikit-learn.
  • Experience with NLP, computer vision, or deep learning.
  • Experience with transformers and LLMs (e.g., GPT, BERT, Bloom, T5).
  • Proficiency in database systems (SQL, NoSQL)
  • Familiarity with MLOps tools (e.g., MLflow, Kubeflow).
  • Strong problem-solving and analytical abilities.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, cross-functional environment.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

BI Data Modeler Architect

 

Description

  • Design, develop, and maintain conceptual, logical, and physical data models to integrate data for PSW’s BI and analytics systems.
  • Collaborate with business stakeholders to translate business requirements into data model designs.
  • Ensure data models adhere to best practices for performance, scalability, and maintainability.
  • Work closely with data engineers to define ETL pipelines and ensure seamless integration of data into BI platforms.
  • Optimize data models for reporting tools such as Oracle Analytics Server, Power BI, or Tableau.
  • Establish and enforce standards for data quality, consistency, and accuracy within the data warehouse.
  • Implement data lineage and metadata management practices in dimensional data models.
  • Analyze and optimize queries, indexes, and data structures to improve BI reporting and dashboard performance.
  • Monitor and troubleshoot data models for potential performance issues.
  • Maintain comprehensive documentation of data models, definitions, and relationships.
  • Collaborate with business analysts, data scientists, and BI developers to align data models with reporting and analytics requirements.
  • Stay updated with advancements in BI tools, database technologies, and data modeling methodologies.
  • Evaluate and recommend tools or frameworks to enhance PSW’s BI and data modeling capabilities.

Requirements

  • Bachelor’s degree in computer science, Information Systems, Data Analytics, or a related field.
  • 9+ years of experience in data modeling, BI, or data warehousing.
  • Strong experience in designing and implementing data warehouses or data lakes.
  • Expertise in data modeling tools (e.g., Erwin, SQL Developer Data Modeler, Toad Data Modeler).
  • Proficiency in SQL for data querying and manipulation.
  • Experience with BI platforms such as Oracle Analytics Server, Power BI, or Tableau.
  • Familiarity with database technologies like Oracle, SQL Server, or PostgreSQL.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and documentation skills.
  • Ability to work collaboratively in a cross-functional team environment.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

SQA Engineer – I

 

Description

  • Ensure good quality standards for product delivery and their compliance with user requirements.
  • Evaluate and test software applications according to business and functional requirements.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Document test cases and test results.
  • Ensure testing is on schedule and in-line with the processes.
  • Communicating with team members to streamline the execution of test cases, test plans and processes with them.
  • Good database testing concepts.
  • Any other task assigned by the line manager/ HOD.

Requirements

  • Bachelor’s in computer science / information technology or any relevant discipline.
  • 0-3 years of work experience as an SQA engineer in a similar role.
  • Knowledge of automation testing (Selenium, TestNG)
  • Ability to write test cases, test scripts, test scenarios, and testing procedures (Unit, BAT, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
  • Experience in cross-platform/cross-browser testing
  • Experience in Performance Testing (LoadRunner, JMeter, etc.)
  • Understanding of software testing principles, standards, and test cycles
  • Knowledge of existing QA best practices and methodologies to design, implement and automate processes
  • Understanding and hands-on testing experience of REST & SOAP APIs (POSTMAN, SOAPUI)
  • Self-motivated, quick learner and a responsive team player
  • Excellent written/oral communication, presentation, and interpersonal skills
  • Ability to work under pressure, within agreed targets and timescales and deliver quality outcomes

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

 

Manager Talent Acquisition & Employee Engagement

 

Description

  • Develop and implement innovative recruitment strategies to attract top IT talent aligned with the company’s growth objectives.
  • Manage the full-cycle recruitment process, including job posting, sourcing, screening, interviewing, and onboarding.
  • Build and maintain a robust talent pipeline through proactive networking, employee referrals, partnerships with universities, and leveraging recruitment tools, TestGorilla.
  • Collaborate with hiring managers to understand departmental needs and ensure alignment with workforce planning strategies.
  • Monitor recruitment metrics (time-to-hire, cost-per-hire) to evaluate and improve efficiency.
  • Design and implement employee engagement initiatives, including team-building activities tailored to the IT sector.
  • Develop strategies to enhance employer branding to position the organization as an employer of choice in the IT industry.
  • Organize employee events, such as hackathons, and social gatherings, to foster a sense of community and collaboration.
  • Collaborate with the OD team to ensure inclusive hiring practices and employee engagement strategies.
  • Keep abreast of local labor laws and IT industry trends in Pakistan to ensure compliance and competitive edge.
  • Provide guidance to the HR team on recruitment and engagement best practices.
  • Prepare monthly and quarterly reports on recruitment and engagement metrics for senior leadership.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or certification in HR (e.g., CHRP, SHRM, sPHRi) is preferred.
  • 10-12 years of progressive experience in talent acquisition and employee engagement, preferably in an IT or tech-driven company in Pakistan.
  • Proven experience in managing large-scale recruitment projects and engagement initiatives.
  • Strong understanding of IT roles and skillsets required for tech teams.
  • Proficiency in using applicant tracking systems (ATS) and online recruitment tools.
  • Exceptional interpersonal and communication skills with the ability to engage effectively with diverse teams.
  • Strong analytical skills to interpret engagement survey results and recommend actionable improvements.
  • Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
  • Deep knowledge of Pakistan’s labor market, especially in the IT and tech sectors.
  • Creative problem-solving abilities to address recruitment and engagement challenges.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

 

 

Strategic Advisor for WeBOC Transformation

 

Description

1. Review Project Work Products and Outcomes:

i. Assess all deliverables from Maersk, particularly related to Business Process Reengineering (BPR), solution design and technical architecture.

ii. Review other project artefacts against stakeholder and project objectives.

iii. Evaluate the feasibility of proposed changes within the existing operational and technical landscape.

iv. Provide detailed recommendations on gaps and enhancements required for alignment with PSW objectives.

2. Prepare a Gap Analysis:

i. Identify technical and domain gaps between proposed outcomes as per approved design and the current state of WeBOC.

ii. Identify infrastructure and human resource gaps; and outline critical steps needed to achieve the proposed outcomes within the defined project timelines.

iii. Analyse the existing PSW project management, business, operational and technical capabilities, identify gaps and recommend actions for aligning technical, procedural, and operational elements of the project.

3. Prepare a Transformation Roadmap and Project Plan:

i. Develop a transformation roadmap and project plan with clear milestones, deliverables, and timelines.

ii. Ensure the roadmap outlines PSW’s strategic goals and operational limitations aligned with FBR’s requirements.

iii. Incorporate international best practices for trade facilitation adopted in customs systems globally.

4. Implementation Strategy:

i. Design and recommend an implementation strategy that ensures optimal delivery of the new software taking into account various options such as outsourcing, staff augmentation, off-the shelf solutions etc.

ii. Provide prioritization and propriety of gradual implementation of various components ensuring business continuity.

iii. Advise on the most appropriate technology stack capable of incorporating and integrating with emerging technologies, and third party systems.

5. Product Evaluations:

i. Provide advisory support for evaluating critical systems, including:

1. Risk Management System (RMS)

2. Customs Management System (CMS)

3. Other relevant trade and customs platforms.

ii. Recommend improvements or replacements, ensuring alignment with international best practices.

iii. Help conduct market assessments of various solutions to help determine the optimal way forward

6. Resource Assessments and Assignments:

i. Assess resource requirements for achieving the project’s goals, including staffing, skills, and tools.

ii. Advise PSW on optimal resource allocation to address gaps in capacity and expertise.

iii. Recommend strategies for staff augmentation, training, or outsourcing where necessary.

iv. Support PSW identify and hire suitable national and international resources

7. Stakeholder Alignment and Communication:

i. Support PSW in aligning stakeholders (FBR, OGAs, trade bodies) around project goals and outcomes.

ii. Provide input on communication strategies to manage expectations and ensure buy-in.

8. Monitoring and Reporting:

i. Develop progress monitoring frameworks for project milestones and deliverables.

ii. Develop a risk management framework addressing potential challenges such as delays, resource constraints, or technical hurdles in the implementation of the project.

iii. Provide continuous feedback on system architecture, quality and adequacy of developed products in terms of proposed features and desired outcome.

iv. Provide regular reports and briefings to PSW leadership and the steering committee on project progress.

Requirements

  • MBA/Master’s in professional field
  • Proven experience leading large-scale IT transformation projects in customs, trade facilitation, or public sector systems.
  • Strong understanding of system architecture, microservices-based platforms, and business process automation.
  • Expertise in customs digitalization, National single window systems (NSW), risk management systems, and customs management platforms.
  • Experience in policy reform, process reengineering, and system integration for trade facilitation.
  • Ability to map, analyze, and redesign trade and customs-related business processes for efficiency and automation.
  • Experience working with government agencies, trade organizations, and international bodies (WCO, World Bank, IFC, etc.).
  • Prior experience working with PSW, FBR, or similar public sector entities shall be considered an advantage
  • Knowledge of global best practices in customs and border management digitalization.
  • Excellent communication skills and project management skills.
  • Strong problem-solving skills, data-driven decision-making, and analytical capabilities.
  • Ability to align digital initiatives with national trade policies and economic goals.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

 

SME for Customs and Trade Data Analytics

 

 

Description

Phase 1: Current State Assessment and Requirements Gathering

3.1.1. Stakeholder Engagement:

  • Lead the engagement with Pakistan Customs officials, other relevant government agencies (OGAs), and trade bodies to gather comprehensive requirements and feedback on the new WeBOC system.
  • Conduct workshops, focus group discussions, interviews, or surveys to understand stakeholder needs, expectations, and pain points with the existing system.
  • Document and analyze stakeholder requirements, ensuring they are incorporated into the design and development of the new WeBOC system.

3.1.2. Customs Domain Expertise:

  • Provide expert advice on all aspects of customs operations, including imports, exports, transit trade, warehousing, and risk management.
  • Review and analyze existing customs procedures and identify areas for improvement and modernization.
  • Ensure the new WeBOC system complies with relevant national and international regulations and standards.
  • Deliverable: A comprehensive report on stakeholder requirements, including recommendations for modernization and alignment with international best practices.

 

3.2. Phase 2: Future State Design and Collaboration

3.2.1. Develop Use Cases:

  • Collaborate with the Strategic Advisor, Product Strategy, Management & Delivery Lead, and the AI, Data & SW Architecture Lead to develop detailed use cases/user stories for the new WeBOC system.
  • Provide domain expertise to ensure the use cases accurately reflect customs procedures, regulatory requirements, and stakeholder needs.
  • Contribute to the prioritization of use cases based on their criticality and alignment with PSW’s and Federal Board of Revenue’s strategic goals.

3.2.2. Design Risk Management Framework:

  • Collaborate with the relevant stakeholders including the Strategic Advisor, Product Strategy, Management & Delivery Lead, AI, Data & Software Architecture Lead, and other allied stakeholders on the design of a comprehensive risk management framework for the new WeBOC system, ensuring best international risk management practices are incorporated.
  • Identify potential risks and vulnerabilities related to customs operations, data security, and trade facilitation.
  • Develop mitigation strategies and incorporate risk management considerations into the overall system design.

3.3. Phase 3: Implementation and Knowledge Transfer

3.3.1. Stakeholder Communication and Training:

  • Develop and implement communication strategies to keep stakeholders informed about the project’s progress and address any concerns.
  • Facilitate workshops and training sessions to educate and socialize stakeholders on the new system’s features, benefits, and functionalities.
  • Develop training materials and knowledge transfer resources for PSW staff and other stakeholders to ensure smooth adoption of the new WeBOC system.

3.3.2. Ongoing Support and Collaboration:

  • Provide ongoing support and guidance to the technical team during the implementation and testing phases.
  • Collaborate with the AI, Data & Software Architecture Lead to ensure the implemented system aligns with the designed data architecture and risk management framework.
  • Contribute to the development of user manuals, documentation, and other knowledge transfer resources.
  • Deliverable: Comprehensive training materials and knowledge transfer resources for PSW staff and other stakeholders, along with ongoing support and guidance throughout the implementation phase.

Requirements

  • Master’s degree in a relevant field (e.g., economics, international trade, public policy).
  • 10+ years of experience in customs operations, trade facilitation, or a related field.
  • Deep understanding of Pakistan’s customs regulations and procedures.
  • Familiarity with international best practices in customs modernization and trade facilitation.
  • Excellent analytical, communication, and stakeholder management skills.
  • Prior experience working with PSW, FBR, or similar public sector entities is highly desirable.
  • Prior experience of data strategy consulting is highly desirable.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

 

AI, Data and SW Architecture Lead

 

Description

3.1. Phase 1: Assessment and Design

3.1.1. Assess Current Data & Software Infrastructure:

  • Collaborate with the Strategic Advisor, Lead Customs & Trade Facilitation Advisor, and the Product Strategy, Management & Delivery Lead, in addition to the relevant stakeholders in PSW and FBR to assess the current WeBOC database and data infrastructure, including data quality, performance, and security.
  • Identify gaps and limitations in the existing software and data infrastructure and make recommendations for improvement.

3.1.2. Design Data & Software Architecture:

  • Based on stakeholder requirements, use cases, and industry best practices, design a comprehensive data and software architecture for the new WeBOC system.
  • Ensure the architecture is modular, scalable, and can accommodate future growth and evolving needs.
  • Incorporated advanced analytics, AI/ML, GenAI, and Agentic AI considerations into the data architecture design.
  • Determine hardware requirements for the new architecture.
  • Determine any licensing costs of required software tools required for the new architecture.
  • Deliverable: A comprehensive data and software architecture design document that outlines the structure, components, and functionalities of the new WeBOC system’s data infrastructure.

 

3.2. Phase 2: Development and Implementation

3.2.1. Develop and Deploy AI/ML Models:

  • Develop and deploy machine learning models to enhance the Risk Management System (RMS) and other functionalities of the new WeBOC system.
  • Collaborate with the Lead Customs and Trade Facilitation Specialist to ensure the models align with customs regulations and risk management best practices.
  • Integrate the AI/ML models into the software architecture and ensure seamless data flow and processing.

3.2.2. Implement Data Architecture:

  • Collaborate with the PSW technical team to implement the data architecture and integrate it with the overall software architecture.
  • Oversee data migration, data quality assurance, and system testing.
  • Provide guidance and support on data governance, data security, and data quality assurance, using frameworks, such as DAMA, TOGAF, etc.
  • Deliverable: A fully implemented and operational data architecture for the new WeBOC system, including integrated AI/ML models for enhanced functionalities.

3.3. Phase 3: Optimization and Knowledge Transfer

3.3.1. Optimize Software and Data Architecture:

  • Continuously monitor the performance and scalability of the implemented software and data architecture.
  • Make necessary adjustments and optimizations to ensure it meets the evolving needs of the WeBOC system.
  • Incorporate feedback from stakeholders and the technical team to improve the data architecture’s efficiency and effectiveness.

3.3.2. Knowledge Transfer:

  • Provide training and support to the PSW team on the new data architecture and its functionalities.
  • Develop documentation, guidelines, and best practices for data governance, data security, and data quality assurance.
  • Contribute to the development of user manuals and knowledge transfer resources for PSW staff and other stakeholders.
  • Deliverable: An optimized and well-documented software and data architecture for the new WeBOC system, along with comprehensive knowledge transfer resources for PSW staff and other stakeholders.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
  • 8+ years of experience in data architecture, data engineering, or a related field.
  • Strong knowledge of data modeling, data warehousing, and data integration techniques.
  • Experience with AI/ML, GenAI, and Agentic AI technologies.
  • Familiarity with microservices architecture and cloud-based data solutions.
  • Excellent analytical, problem-solving, and communication skills.

Benefits

  • Competitive salary
  • Fuel Card
  • Health benefits
  • Professional development opportunities
  • Inclusive work culture & much more

 

Product Management and Delivery Lead

 

 

Description

3.1. Phase 1: Product Vision and Strategy

3.1.1. Define Product Vision:

  • Collaborate with the Strategy Advisor and Lead Customs and Trade Facilitation Specialist to understand the current WeBOC system, stakeholder needs, and industry best practices.
  • Conduct market research and competitive analysis to identify opportunities and challenges for the new WeBOC system.
  • Define a clear and concise product vision for the new WeBOC system, outlining its goals, objectives, and target outcomes.

3.1.2. Develop Product Strategy:

· Based on the defined product vision, develop a comprehensive product strategy that outlines the key features, functionalities, and target user groups for the new WeBOC system.

· Ensure the product strategy aligns with PSW’s overall strategic goals and objectives.

· Incorporate considerations for advanced analytics, GenAI, and Agentic AI capabilities into the product strategy.

· Deliverable: A well-defined product vision and strategy document that outlines the direction and goals for the new WeBOC system.

 

3.2. Phase 2: Product Roadmap and Development

3.2.1. Develop Product Roadmap:

  • Develop a detailed product roadmap that outlines the key features, functionalities, and timelines for the WeBOC Transformation Project.
  • Prioritize features and functionalities based on stakeholder needs, business objectives, and technical feasibility.
  • Collaborate with the Data, AI & Software Architecture Expert to ensure alignment between the product roadmap and the data architecture.

3.2.2. Oversee Product Development:

  • Oversee the product development lifecycle, ensuring timely delivery of features and functionalities.
  • Collaborate with the technical team to ensure the product is developed according to the defined specifications and quality standards.
  • Conduct regular product demos and reviews to track progress and provide feedback.
  • Deliverables:
  • A detailed product roadmap and regular progress reports on the product development lifecycle.
  • A detailed implementation workplan, depicting dependencies, constraints, critical paths, along with a governance framework for risk, conflict management, stakeholder engagement, and communications.

§ The workplan will include CapEx and OpEx estimates for the new system based on inputs from the relevant technical leads on hardware requirements, proprietary software tools licensing costs, etc.

 

3.3. Phase 3: User Research and Refinement

3.3.1. Conduct User Research:

  • Conduct user research and usability testing to gather feedback on the new WeBOC system’s functionalities and user experience.
  • Analyze user feedback and identify areas for improvement and refinement.
  • Collaborate with the technical team to implement necessary changes and enhancements.

3.3.2. Support Launch and Adoption:

  • Support the launch and rollout of the new WeBOC system.
  • Develop user manuals, training materials, and other resources to facilitate user adoption.
  • Monitor user feedback and address any issues or concerns that arise.
  • Deliverable: Enabling a user-friendly and efficient WeBOC modules identified in the product roadmap and implementation plan of the overall WeBOC system that meet the needs of various stakeholders.

Requirements

  • Bachelor’s or Master’s degree in Business Administration, Product Management, or a related field.
  • 15+ years of experience in product management, product strategy, project management, or a related field.
  • Experience of developing product strategies and project management of data management, governance, and AI projects.
  • Experience of public sector data management, governance, and AI projects.
  • Strong understanding of the product development lifecycle and agile methodologies.
  • Experience in conducting user research and usability testing.
  • Excellent communication, interpersonal, and stakeholder management skills.

 

SVP Digital Customs

 

Description

  • Assess and recommend the new technology stack for the upgraded version of the Customs Management System
  • Support the design and development of the new customs management system.
  • Support the Digital Transformation Office in creating a project plan with clearly defined timelines, milestones, and deliverables.
  • Define and lead the Next – Generation technology stack for Customs Management ensuring the data management and governance component would be the main driver for future customs management system implementation;
  • Identify, hire, and manage qualified team of technologists who can lead the software development of future customs management application.
  • Lead and develop Architecture competence, including developing clear accountabilities, providing mentoring, and coaching to ensure the right people are in the right roles to deliver the IT services required in alignment with expectations of internal and external stakeholders;
  • Lead the implementation of Architecture solutions from establishing project requirements and goals to solution “go-live”:
  • Establish and manage the enterprise architecture practice including guiding principles, framework, standards, and guidelines encompassing all architecture domains (Business, Data, Application/Solution, Technology/Infrastructure, Security architecture);
  • Recommend transformation of technology through introduction of new technologies or retirement of obsolete technologies of the company.
  • Explore and implement new technologies that yield competitive advantage to the Company and bring added benefits to the trade and industry in terms of reduced time and cost;
  • Assess the current and expected workload for WeBOC and develop an operational plan with milestones, deliverables, and timelines for review and approval by senior management;
  • Manage the scope of work related to new demands and change requests on the existing system.
  • Ensure that proper testing and quality assurance processes / mechanisms are in place before loading to production.
  • Ensure risks on changes or new projects are well documented and are properly communicated to DRA and other Customs officers before sign off.
  • Manage hiring/planning of resources of WeBOC Software development and other teams
  • Develop close coordination with PSW’s Digital Transformation office whereby ensuring best practices of project management are in place in producing documents, reporting and dashboarding for the top management.
  • Create overall technology standards and practices and ensure adherence;
  • Monitor WeBOC’s performance indicators, teams KPIs and IT budgets to assess technological performance.
  • Present WeBOC change and new projects status report to the higher management, Board, shareholders, and other stakeholders;
  • Participate and effectively contribute to the efforts of researching, studying, evaluating, and contributing to RFI/RFP/RFQ content and technical requirements.
  • Review and assess the current change request mechanism in collaboration with relevant stakeholders and suggest improvements;
  • Lead and manage the change requests mechanism in close coordination with Directorate of Reforms & Automation (DRA);
  • Supervise and manage the IT teams for the development and deployment of the WeBOC system to execute and implement changes based on priority agreed with the DRA team;
  • Conduct technological/development impact assessment w.r.t PSW, One Customs and any other application;
  • Support Pakistan Customs in sunset of the One Customs system and its complete transition to the PSW/WeBOC platform;
  • Identify integration issues between WeBOC and PSW application and resolve it on urgent basis;
  • Provide expert technology advice and guidance to senior stakeholders to assist the business and IT in the formulation of strategies, technology investment decisions and solution option selection;
  • Create & maintain WeBOC’s Current and Future Enterprise Architecture Model in the context of Business & IT strategy and recommend capability increments for enterprise digital transformational plans as defined by corporate strategic vision of the company;
  • Use stakeholders’ feedback to inform necessary improvements and adjustments to technology and system design;
  • Present WeBOC change and new projects status report to the higher management, Board, shareholders, and other stakeholders;
  • Participate and effectively contribute to the efforts of researching, studying, evaluating, and contributing to RFI/RFP/RFQ content and technical requirements related to WeBOC
  • Monitor and evaluate the performance of the existing team and suggest measures for capacity building, training, learning and development.
  • Ensure close coordination with other service providers engaged by Pakistan Customs with regards to data centre, application management, hosting, server management, information security etc.;
  • Plan and coordinate with data centre / system infrastructure teams to ensure functionality and efficiency of the application is at par;
  • Develop efficient coordination mechanism with DRA team and domain officers to understand their business needs, challenges and how to reflect into the system using right technical resources;
  • Develop close coordination with other components of PSW including the Domain Management, IT development, Operations and Digital Transformation office to coordinate development and deployment of the new system, features, and services.
  • Develop detailed work plan for system transformation and ensure implementation.
  • Identify and develop resource requirements along with estimated budgets to support system design, development , and implementation of the new system as well as various additions, enhancements et

Requirements

  • Master’s degree in Computer Science/Engineering or Information Technology or Software development;
  • At least 10-15 years’ experience of working in progressively responsible for tech leading roles including 5 years of executive level experience in a similar organization;
  • Candidates having prior experience of working as Senior Technologist in a multinational company or large-scale public or private sector enterprise will be preferred; Experience in leading major ICT transformation programs will be considered an asset;
  • Proven ability to interact with internal and external stakeholders to build strong and long-lasting relationships.
  • Excellent hands-on knowledge current and future solution architecture including implementation of Kubernetes, Jason, APIs, Microservices Architecture, Blockchain, Artificial Intelligence etc.
  • Understanding of technologies, mapped to the technology capability model
  • Must have excellent understanding on EA framework certification (TOGAF, Zachman, etc.)
  • Preferred professional IT certifications: (e.g., COBIT, ITIL…)
  • Industry visionary and avid technologist at heart
  • In-depth knowledge and understanding of web system architecture, design and development;
  • Hands on experience with complex project management; and
  • Outstanding communication, interpersonal and leadership skills.
  • Maximum age limit is 50 years for the position.

Benefits

  • Business Awareness
  • Communication
  • Leadership
  • Teamwork
  • Results/Quality Orientation

 

 

 

 

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